Monday 24 May 2010

Cutting consultancy spending & improving services at the same time!

Today the government has announced how it plans to reduce public sector spending by more than £6bn. More than a billion of this, will come from savings in 'discretionary' spending on consultancy, travel etc says the BBC news website:http://news.bbc.co.uk/1/hi/uk_politics/8699522.stm

Here are some ideas that I have blogged about in the past about how consultancy budgets can be slashed by taking a radically different perspective on consultancy & organisational improvement:

http://tinyurl.com/keepingthewatch1 - how not to steal the taxpayers watch by using consultants more shrewdly

http://tinyurl.com/keepingthewatch2 - small creative ideas blog brimming with ways to improve efficiency & effectiveness in public / third sectors

http://tinyurl.com/keepingthewatch3 - what goes wrong with consultancy reports and why they often waste money

http://tinyurl.com/keepingthewatch4 - getting the whole system in the room as a cheaper & better way to make plans

http://tinyurl.com/keepingthewatch5 - why we need small & creative ideas now more than ever...

Please browse and let me know what you think...! Thanks

Original blog post: http://jonharveyassociates.blogspot.com/2010/05/cutting-consultancy-spending-improving.html

Friday 21 May 2010

EVENT: UK Employee Engagement Network meeting 28 June, 12.30, Russell Square, London

Through a ning on employee engagement ( http://employeeengagement.ning.com/) a bunch of UK people thought it would be a good idea to get together to discuss practice in this field. We have set up this event.

There is a modest fee of £30 to cover food and room hire. It is happening in central London. 

Anyone with an interest in employee engagement - particularly as to how everyone's hearts and minds can be harnessed to tackle the fiscal pressures on public services (which is one of my keen interests) - you are most welcome! 

You can register here: http://guest.cvent.com/EVENTS/Info/Invitation.aspx?e=ca03591c-7faf-48f3-8b1d-506ed4368095 Please register soon as we are trying to get an idea of numbers. 

We will be using Open Space to set the agenda - so anything that needs to be talked about - can be talked about!

I hope to see you there!

Coalition: a opportunity for more radical innovation?

I tweeted earlier on today: 

Will the gaps in our coalition be a source of strength not weakness: as spaces for innovation & experiments? 

It seems to me (at the moment) that having a coalition government opens up many more possibilities for how public services can be delivered. This is partly because this situation is pushing many politicians well outside their comfort zone and they are having to entertain uncertainty, negotiation and consensus building to a degree that many of them have not had to do so before. Or at least they are now having to do this under public gaze. In my experience many politicians like to give the appearance that there are 'right' and 'wrong' answers to the pressing challenges of the day. 

Perhaps this coalition will mean that politicians, locally and nationally, will be more prepared to wrestle with complexity and engage with public service leaders, professionals, third sector and citizens in a collaborative inquiry into radical innovation. In these increasingly stringent times, we will need to challenge our core beliefs & assumptions if we are to achieve that goal of delivering more (or at least no less) with a great deal less. (See my blog post for a 'legs eleven' set of ideas on this) 

A slightly wobbly coalition could be providing a very supportive context for imagination, bold thinking and a big blooming panoply of small creative ideas!

Original blog post

Tuesday 4 May 2010

Political leadership & the Prisoners' Dilemma - a very interesting weekend beckons perhaps

The prisoners' dilemma is well known and well used scenario from game theory which seeks to explain why sometimes two people, even though they could easily act in support of each other, will often end up taking an action that hurts them both. 

It is based on the idea that if two suspects to a crime are both arrested, they each have the option to turn 'Queen's Evidence' or to stay quiet. If they both stay quiet, the police have enough evidence to put them away for only 6 months each. If they both give evidence - they will both get 5 years in gaol. But if one stays quiet and the other gives evidence - they will go down for 10 years and be let off respectively. 

What would you do? 

Often people choose to shop the other person - even though that means 5 years in gaol. The resolution of the game all hinges upon trust. If you cannot trust the other person, then your only 'sensible' course of action is give evidence and shop them. (A far longer article if this interests you can be found here: http://en.wikipedia.org/wiki/Prisoner's_dilemma

I was reminded of this dilemma as we imagine what might happen come Friday morning, the 7th May 2010 when the opinion polls are suggesting that the UK Parliament may well be 'hung'. In other words that no single political party will have an overall majority. This is extremely unusual in British politics. It would be a situation that the vast majority of the current generation of politicians will not have had to deal with before at national level. So I was wondering how they will handle it. 

If this situation happens (and it may well not of course) - the pressure will be on the political leaders to trust each other. And I don't think this will be just about policies - it will be about whether the leaders involved are able to personally reach some common ground and make some lasting deals in the interest of the country (rather than their own political skins or party interests). It will be a serious test of leadership and political leadership. And it won't be easy. 

The media may well wish to paint the picture of it all being about 'horse trading' various policies and whether any of their manifesto commitments are deal makers or deal breakers. I take a different view. It will be about those policies of course. But it will also be crucially about whether the people who have to forge a coalition will be able to look each other in the eye and know there is sufficient trust to make a coalition last. 

While the stakes are different, leaders in organisations and partnerships have to do this all the time. Whenever a leader is leading, they will only be able to do this with the trust of those who are following. Building this trust can take months or years. It can also be lost in a few seconds. 

How do you, as a leader, build and sustain trust with those whom you lead? 

Moreover - how do you build trust with your enemies? 

(Next weekend could be very, very interesting...) 

Original blog post