Thursday 10 June 2010

The 4 E's of improvement...

Clearly we need all public services to be:

  • Effective
  • Efficient
  • Economic

But we also need them to be

  • Elastic 

as well.

These must be the 4 E's of improvement and making sure that the cuts are done strategically not just reactively! Given that 'events' happen (credit crunch, volcanos and oil leaks)... versatility is vital!

How are you building your elasticity and versatility?

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