Clearly we need all public services to be:
- Effective
- Efficient
- Economic
But we also need them to be
- Elastic
as well.
These must be the 4 E's of improvement and making sure that the cuts are done strategically not just reactively! Given that 'events' happen (credit crunch, volcanos and oil leaks)... versatility is vital!
How are you building your elasticity and versatility?
